The key to our ability to provide fast, reliable and secure hosting was the vast amount of research that was undertaken to find a great combination of complimentary locations for us to deliver our hosting & monitoring operations from.
We have deliberately made sure to keep the ownership and management of both hosting sites completely separate so there is no risk of problems affecting one cascading to the other.
ACC have had racks in 4D Surrey (situated just outside the M25) since 2012 and we are seriously impressed with the buildings management & reliability of services. As you would expect from a Tier 3 facility - there have been no major outages in terms of power of connectivity since we started operations, and the proximity to our head office in Woking, means we can be on site within 15 minutes, which enables us to provide extremely fast turn around for critical and non critical requests that require on site visits.
Highly-qualified technical staff
Access, security and remote hands 24 /7
100% uptime SLA on power
99.999% uptime SLA on network
An award-winning green data centre (PUE 1.14)
Online portal (for power control, reporting, billing and helpdesk)
On-site tool boxes and spares for your staff
Contact heat and humidity monitoring
Free WiFi throughout the building
Fast, high capacity bandwidth from multiple providers
Custodian Data Centres
Telecity Meridian Gate
Telecity HEX 6/7
Telecity HEX 8/9
Telecity Sovereign House
Telecity Bonnington House
Telehouse France Voltaire
Global Switch 1
Global Switch 2
InterXion Brick Lane
InterXion Germany (Frankfurt)
Level3 Braham Street
Level3 Goswell Road
Iomart Epworth Street
Telstra Hosting Centre
ACC have operated racks at Pulsant 1, 2 and 3 since we first started hosting services in 2008. Again like 4D Pulsant own the entire site and so there is never the problem of multiple different organisations owning parts of the facility which makes access complicated and slow. There is ample parking on site and despite some teething issues in the hand over from BlueSquare to Pulsant, we have been issue free now on this site for the last couple of years and we are very happy with the level of service the site provides.
Being at Tier 2 location, it's specification is below that of 4D Surrey, and as such, we use Pulsant predominantly for 2nd site monitoring, DR and server failover, with 4D acting as the primary site.
Pulsants Maidenhead facility has been specified to the UK Datacentre Uptime Institute and EU Code on Conduct specifications for Tier 2 resiliency. The site is supported by multiple diversely supplied 2 MW on-site substations.
This is distributed to N+1 PowerWave UPS systems for critical load. The UPSs are protected by multiple AKSA generators with 30 hours of fuel storage at full load onsite. There is a guaranteed contract to provide fuel to maintain 30 hours of fuel capacity.
Pulsant does everything possible to prevent unauthorised access to the site, buildings and data halls as well as to the rack housings themselves. They have systems in place to identify and react to threats so that your infrastructure is protected from theft, damage or interference.
The site is supported by multiple diversely supplied 2 MW on site substations. This is distributed to N+1 PowerWave UPS systems for critical load. The UPSs are protected by multiple AKSA generators with 30 hours of fuel storage at full load onsite.
N+1 Cooling Systems
2 MW Substations
When creating the data campus pulsant have ultra-fast connectivity with low latency to London locations. They achieved this as the site houses diverse network connectivity via dark fibre to multiple London points of presence with 2ms of network latency.
Member of LINX
Energy is vital to power and cool servers, Pulsant reduce energy consumption and costs by using ultra-efficient systems and advanced cold aisle and pod technology. N+1 cooling is provided by Airedale CRAC water chilled units in each data hall.
N+1 Chilled Water Cooling
Cold Aisle Containment